Safety Guidelines

1. Meeting Safely

• Always meet in public places such as shopping malls, cafés, or other busy, well-lit areas.
• Bring a friend when meeting in person for extra security.
• Trust your instincts – if something feels suspicious or uncomfortable, do not proceed.

2. Payment Security

• Cash is preferred for in-person exchanges. Count the money in public and confirm the amount before finalizing the deal.
• Avoid risky payments such as wire transfers, gift cards, or sending money to unknown sellers. These methods are difficult to trace and commonly used in scams.
• Consider safer alternatives – if you cannot meet in person, use secure, trackable payment methods (e.g., PayPal with buyer protection, escrow services).
• Keep records of all payments, receipts, and agreements for your protection.

3. Item Verification

• Inspect carefully – check the item's condition, packaging, and markings before you exchange money.
• Compare with official sources – look at images from official retailers or manufacturers to confirm details.
• Ask questions – request clear photos, videos, or proof of purchase before committing to a deal.
• Do not accept vague answers – if a seller refuses to provide details or extra images, consider it a red flag.

4. Online Communication

• Use Labubu Exchange messaging – keep all communications on the platform to create a record of your interactions.
• Do not share sensitive personal info early – avoid giving your home address, phone number, or banking details until absolutely necessary.
• Be professional and respectful – all users are expected to maintain honest and courteous communication.

5. Red Flags to Watch For

Stop and reconsider if you notice any of the following:

• Sellers who pressure you to pay quickly or outside of safe methods.
• Prices that are "too good to be true."
• Refusal to meet in a public location or to use platform messaging.
• Inconsistent product descriptions, unclear photos, or unwillingness to provide proof of authenticity.

6. Reporting Concerns

• If you encounter suspicious behavior, fraudulent listings, or unsafe communication, report it immediately through the Contact Us page.
• We review reports and may suspend or permanently ban accounts that violate our guidelines or Terms & Conditions.

7. Important Disclaimer

8. In Case of Emergency